Welcome to our booking system for La Gatoteca.
Before proceeding with your booking, here’s some important information, purrrpurrrrrrrrrrr…
EN ESPAÑOL
Book for one hour or half an hour.
You can book for 60 or 30 minutes, with a specific start and end time.
In the booking system, you'll find a drop-down menu to choose the time you'd like to reserve, subject to availability.
Please be punctual.
Your stay begins at your reserved time; we recommend arriving a few minutes early so we can greet you and explain everything.
If you have any unforeseen circumstances and will be delayed, please let us know before your reservation time. If you arrive late, you'll have less time on the parking lot, as we must respect the reservation's end time. Remember that this is the heart of Madrid, so parking is difficult, and events frequently disrupt traffic and transportation.
You pay for your stay.
A 60-minute reservation costs €8 and a 30-minute reservation costs €5. Both options are paid in advance.
Special discounts have been temporarily suspended due to internal procedures. We remind you that you must also indicate the number of adults and children, up to and including 12 years old, with a maximum of two children per adult.
Reservation Modifications.
When you make your reservation, your spot will be saved for you to enjoy the kitties. If you need to make any changes, please let us know; we'll explain how below.
Modifications and cancellations:
- Notice by 9:00 PM the day before your reservation: possibility to change your reservation to another date or receive a refund of your reservation deposit.
- Notice on the same day of your reservation, at least one hour before it starts: possibility to change your reservation to another date.
- From one hour before the start of your reservation onward, no refund or changes will be allowed.
We offer a free drink.
Each visitor receives a free drink, which is self-service and non-alcoholic. You can enjoy it during your stay in the cat lounge.
If you would like to have something else, it is a voluntary donation.
Our rules.
We want you to fully enjoy your stay, but we also want the cats to enjoy your presence. We have some mandatory rules for interacting with them, which you accept when visiting us.
We will explain the rules to you upon arrival, although we will highlight the most important ones here. These rules must be followed by all visitors. Repeated failure to comply may result in the end of your experience. After all, our priority is the well-being of our cats.
We want love to blossom…
· Interact with the kitties, but respect their space and rest.
· Pamper and pet them, but don’t pick them up, hold them, or force them.
· Always play with toys, never with your hands.
· Take photos and take home a memory, but avoid using flash.
There is always a member of the association in the cat lounge. They are there to ensure that the rules are followed, but also to assist you with interacting with the cats, explain what each one likes, share their stories, and help with anything you may need. Feel free to rely on this person whenever you need assistance.
How to make your reservation.
Select the day you want to visit us.
Add your name and phone number.
Indicate how many adults and children will be visiting.
Select de “Servicio” of 1 hour or 30 minutes.
Accept the reservation policies.
Click "Ver disponibilidad".
In the "Disponible" box, you can click the dropdown (the arrow to the right) and choose the time that suits you best. It will only show available options.
Click "Pagar y reservar" to access the deposit payment gateway.
Download the confirmation of your reservation or take a screenshot.
We do not send confirmation emails, and we do not ask for your email at any point...
If you have any questions or issues with the booking system, write to us at reservas@lagatoteca.es and explain what’s happening, and we’ll do our best to assist you, purrrpurrrrrrrrrr...